Legal Document · Privacy Policy

Privacy Policy

We take your privacy seriously. This policy explains exactly how SadaivSatya API collects, uses, and protects your data.

Effective
May 18, 2026
Last Updated
May 18, 2026
Jurisdiction
India

Overview

SadaivSatya API ("we", "our", or "us") is operated by Payzon India Digital Solutions, registered in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sadavsatya.in or use our Hindi News API services. Please read this policy carefully. By accessing our services, you agree to the terms described here.

We are committed to protecting your personal data in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, along with applicable international standards.

Information We Collect

A. Information You Provide Directly

  • Account registration data: full name, email address, phone number, and organization name.
  • Billing and payment information processed securely through our payment partners (we do not store raw card data).
  • Communications: support tickets, emails, and feedback messages sent to sadaivsatyamedia@gmail.com.
  • Profile preferences: notification settings, API usage preferences, and dashboard configurations.

B. Information Collected Automatically

  • API request logs: endpoint called, timestamp, response time (ms), HTTP status code, and IP address.
  • Device and browser metadata: user agent string, operating system, browser version, and screen resolution.
  • Usage analytics: pages visited, session duration, click events, and feature interactions.
  • Authentication tokens and session identifiers stored in encrypted cookies.

C. Information from Third Parties

  • OAuth sign-in providers (Google, GitHub) if you choose social login — only your name and email are received.
  • Payment processors (Razorpay, Stripe) provide transaction IDs and status confirmations.
  • Analytics services such as Google Analytics (anonymised) for aggregate traffic insights.

How We Use Your Information

  • To provision and manage your SadaivSatya API account and API keys.
  • To process subscription payments, issue invoices, and handle refunds.
  • To enforce API rate limits, detect abuse, and ensure platform security.
  • To send transactional emails: account verification, API key issuance, billing receipts, and password resets.
  • To send service updates, planned maintenance notices, and important policy changes.
  • To analyse aggregated, anonymised usage patterns to improve API performance and add new news categories.
  • To respond to your support queries and resolve technical issues.
  • To comply with legal obligations, court orders, or requests from government authorities under applicable Indian law.
Note: We never sell, rent, or trade your personal data to third-party advertisers or data brokers.

Data Sharing & Disclosure

Service Providers

We share minimum necessary data with vetted service providers who assist in operating our platform — including cloud hosting (AWS / GCP), payment gateways (Razorpay), transactional email providers (SendGrid), and error-monitoring tools (Sentry). All providers are bound by data processing agreements.

Legal Compliance

We may disclose your information if required by Indian law, a court order, the Cyber Crime Cell, or any governmental authority exercising lawful jurisdiction. We will notify you of such requests where legally permitted.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your data:

  • All data in transit is encrypted using TLS 1.2 / TLS 1.3.
  • API keys are stored as salted SHA-256 hashes — not in plain text.
  • Databases are encrypted at rest using AES-256.
  • Access to production systems is restricted by role-based access control and multi-factor authentication.
  • Regular security audits and penetration testing are conducted quarterly.
  • Automated intrusion detection monitors for anomalous API activity 24/7.
Note: Despite best efforts, no internet transmission is 100% secure. Please keep your API keys confidential and never expose them in public repositories.

Data Retention

  • Account data is retained for the duration of your subscription plus 2 years for legal compliance.
  • API request logs are retained for 90 days in hot storage, then archived for 12 months.
  • Payment records are retained for 7 years as required by the Companies Act, 2013.
  • Support ticket data is retained for 3 years.
  • Upon account deletion, personal identifiers are purged within 30 days; anonymised usage statistics may be retained indefinitely.

Your Rights

As a user of our services, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of all personal data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete personal data.
  • Right to Deletion: Request erasure of your personal data, subject to legal retention obligations.
  • Right to Portability: Receive your account data in a structured, machine-readable format (JSON/CSV).
  • Right to Withdraw Consent: Opt out of marketing emails at any time via the unsubscribe link.
  • Right to Lodge Complaint: File a complaint with the relevant data protection authority.

To exercise any of these rights, email us at sadaivsatyamedia@gmail.com with subject line "Data Rights Request". We will respond within 30 days.

Cookies

We use essential cookies for authentication session management and preference storage. Analytics cookies (Google Analytics, anonymised) help us understand platform usage. You can control cookie preferences via your browser settings. See our dedicated Cookie Policy for full details.

Contact Us

For any privacy-related questions, data requests, or concerns, contact our Data Protection Officer:

Email
sadaivsatyamedia@gmail.com
Phone
+91 75548 59540
Address
Patel Nagar, Bhopal 462022, Madhya Pradesh, India
Company
Payzon India Digital Solutions